Organisations are made of the people, by the people and for the people. Therefore, organisational effectiveness depends on the behaviour and performance of the people constituting organisations. That is why human behaviour at work, popularly known as ‘organisational behaviour’ has become a subject of much interest and concern. Every individual is unique and his/her behaviour is highly unpredictable and complex. Nonetheless, knowing why people behave as they behave at work sharpens the mind, increases vision, and offers an array of tools and techniques to choose from when faced with the problem of resolving a difficult situation. Moreover, how others resolved the problem serves as a doubling guidance and help.

The main features of the book are as follows:

1. Organicational Citizenship Behaviour.

2. Emotions and Moods.

3. Transactional Analysis.

4. Morale.

5. Team Building.

6. Organisational Climate.

1. FOUNDATION FOR ORGANISATIONAL BEHAVIOUR (OB)

a. Introduction to Organisational Behaviour
b. Organisational Behaviour in Historical Persepective
c. Research in Organisational Behavi