M-103: OPERATIONS MANAGEMENT - I
SECTION-A
Unit | Course Description | Sessions |
I | Operations Management: Introduction, Scope of Operations Management, Operations Management and Decision Making, Historical Evolution of Operations Management, Key Issues for Today’s Business Operations. Competitiveness, Strategy, and Productivity, Mission and Strategies, Operations Strategy, Implications of Organization Strategy for Operations Management , Productivity and its Improvement | 2 |
II | Demand Management and Forecasting; Need, Objectives, Approaches to Forecasting, Qualitative and, Quantitative Methods, Forecasts Based on Time-Series Data, Associative Forecasting Techniques, Other Techniques: Focus Forecasting, Web-Based Forecasting-Collaborative planning, Forecasting, and Replenishment (CPFR). Accuracy and Monitoring the Forecast. | 4 |
III | Product and Service Design: Introduction, Reasons for Product/ Service Design or Redesign. Idea Generation, Design Considerations, Strategies of Product or Service Life Stages, Degree of Standardization, Designing for Mass Customization, Phases in Product Design and Development, Designing for Production. Service Design: Overview. | 2 |
IV | Capacity Planning: Introduction to Capacity, Capacity Strategy, Defining and Measuring Capacity, determinants of Effective Capacity, Developing Capacity Strategies, and Evaluating Alternatives. Cost-Volume Analysis | 2 |
V | Facilities Planning: Strategic Facilities Planning, Process Selection: Process Types, Product-Process Matrix, Facility Location: Need for Location Decisions, Strategic Importance and Objectives. Factors Affecting Location, General Procedure for Making Location Decisions, Qualitative and Quantitative Techniques of Location Analysis. | 3 |
VI | Facilities Layout: Product, Process, Fixed Position, and Cellular Layouts, Service Layout, Designing Product Layouts: Line Balancing, Designing Process Layouts, Systematic Layout Planning, Materials Handling | 3 |
VII | Planning Levels: Long Range, Intermediate Range and Short-Range Planning, Aggregate Planning: Objective, Strategies, and Techniques of Aggregate Planning. Master Scheduling; Bill of Materials, MRP; Inputs Processing and Outputs, and Overview of MRPII , Use of MRP to Assist in Planning Capacity Requirements, Introduction to ERP | 4 |
VIII | Inventory Control: The Nature and Importance of Inventories, Functions and Objectives, Inventory Costs, Inventory Ordering Policies, Economic Order Quantity Models, Basic Economic Order Quantity (EOQ) Model, Economic Production Quantity (EPQ), Quantity Discounts, Reorder Point Ordering, Shortages and Service Levels, Fixed-Order-Interval Model, Single-Period Model, Continuous Stocking Levels, Discrete Stocking Levels, Selective Inventory control techniques. | 4 |
SECTION-B |
At least one Case Study from each UNIT. Questions will be case/inferences/application based |