MB - 203: Marketing Management
MODULE I
1. Introduction: Definitions of marketing; Core Concept of Marketing – Need, Want, Demand, Offering and Branding, Value and Satisfaction, Evolution of Marketing Concepts (Orientations); Marketing Mix – 4Ps and 4Cs. [2 L]
2. Marketing Environment: Major Components of Internal Environment, the Microenvironment and Macro-environment; SWOT Analysis, PEST Analysis [2 L]
3. Strategy and Planning: Concept of SBU, Choice of Corporate Level Strategy; BCG Matrix, Product-Market Grid, Porter’s Five Force Model for Industry Analysis. [4 L]
4. Market Segmentation, Targeting and Positioning (STP): Concepts of Market Segmentation: Various Bases for Segmentation: Geographic, Demographic, Psychographic (VALS-II) and Behavioural; Targeting: Mass Marketing, Segment Marketing, Niche Marketing, Micro Marketing and Customisation; Concept of Differentiation and Positioning. [4 L]
5. Consumer Behaviour and Marketing Research: A Framework of Consumer Decision Making Process, Overview of Major Factors Influencing Consumer Behaviour; Marketing Research: Role in Decision Making, Steps and Process of Marketing Research, B2B Marketing. [4 L]
MODULE II
6. Product: Product Classification, Service – Characteristics and Expanded Service Mix Elements; Product Levels, Product Mix, Product Line Management, Product Life Cycle: Concept and Types, New Product Development.
7. Branding and Packaging: Purpose of Branding; Brand Equity; Branding Strategies; Purpose of Packaging; Types of Packaging – Primary, Secondary, Shipping Packages. [3 L]
8. Pricing: Procedure for Price Setting; Pricing Objectives; Cost and Demand Consideration; Pricing Methods, Pricing Strategies [3 L]
9. Marketing Channels: Channel Flows and Functions; Channel Design Decisions; Wholesaling and Retailing, Concept of Supply Chain Management and Logistics Management, Channel Conflict Management [5 L]
10. Promotion: Elements of Promotion Mix (Advertising, Sales Promotion, Personal Selling, Direct Marketing, Publicity & PR), 5M model of Advertising, Concept of Digital Marketing; Overview of Selling Process [5 L
11. Basic Concepts of Market Potential: Sales Potential/ Market Share and Sales Forecast; Methods of Sales Forecasting. [2 L]